E-commerce Workflow Templates
These free e-commerce automation templates handle returns, reviews, fraud screening, and cart recovery as agentic Heym workflows. They run on a self-hosted, source-available canvas, so order and customer data stays in your environment while agents draft the decisions and emails your team approves.
- returns
- review insights
- fraud screening
- cart recovery
What you can automate with E-commerce templates
Return triage
Apply your return policy, choose refund, replacement, or label, draft the reply, and send only the exceptions to your team.
Review insights
Group the week's product reviews into praise, defects, and sizing issues by product for merchandising and product teams.
Fraud screening
Score new orders on address, forwarder, velocity, and card signals, and hold risky ones before they ship.
Cart recovery and catalog quality
Draft recovery emails for opted-in customers and keep product pages and inventory in sync.
Browse all E-commerce templates
Pick a workflow, copy the JSON, and adapt the nodes for your team.
All 4 E-commerce templates, A to Z
Why teams run E-commerce workflows on Heym
Heym is a source-available, self-hosted AI workflow platform for agentic automation: agents that call tools, retrieve from your own documents, and pause for human review when a step needs it.
Free and source-available
Released under MIT with a Commons Clause, with no per-task or per-execution pricing.
Self-hosted
Runs on your own infrastructure with Docker, so your data and credentials stay yours.
One-paste import
Copy a template JSON, paste it onto the canvas, and run it in minutes.
Agentic by default
Agent nodes, MCP tools, and built-in RAG on a visual workflow canvas.
E-commerce templates FAQ
What e-commerce work can I automate with Heym?
Return decisions, review insights, order fraud screening, abandoned cart emails, product page fixes, inventory allocation, and product recommendations.
Do these templates work with my store platform?
They read orders, carts, and reviews over HTTP. Point the request nodes at your store or review platform API and keep the rest of the workflow.
Can I customize a template after importing it?
Every node, prompt, credential, and connection is editable after import. Swap the model, change the trigger, add or remove tools, and rewire branches directly on the canvas without writing boilerplate.
How do I use one of these templates?
Open a template, copy its JSON, then paste it onto the Heym workflow canvas. It loads with every node and connection in place, so you can run it in minutes and adapt it to your own data.
Is Heym free and self-hosted?
Yes. Heym is source-available under an MIT license with a Commons Clause, so you can run every template on your own infrastructure with Docker. There is no per-task or per-execution pricing, and your data and credentials stay inside your environment.
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