Customer Survey Sentiment Slack Digest5 nodes
Customer Survey Sentiment Slack Digest
Read recent survey rows from Google Sheets, summarize sentiment and themes with AI, then post a daily digest to Slack.
Workflow at a glance
The full canvas, before you import it
Click any node to see its config.
#Google Sheets#Slack#Customer Feedback#Sentiment#Daily Report
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5 nodes · Free & source-available
Customer Survey Sentiment Slack Digest
Turn open-ended customer survey responses into a daily Slack-ready insight report. This template reads the latest rows from Google Sheets, asks an LLM to group feedback by sentiment and recurring theme, and posts the summary to your customer-facing team.
What this workflow does
- dailySurveySchedule runs each weekday morning
- readSurveyRows pulls survey responses from a Google Sheet
- summarizeSurveySentiment identifies positive, neutral, and negative trends
- postSurveyDigest sends a concise action-oriented digest to Slack
- surveyDigestResult returns the same digest for execution history and API callers
Use cases
- Voice-of-customer reporting for support and product teams
- Daily NPS or CSAT summary workflows
- Customer feedback routing before weekly planning
Setup
Connect a Google Sheets credential, choose the survey spreadsheet and tab, connect an LLM credential, and choose the Slack webhook credential for the destination channel.
How to import this template
- 1Click Import → Copy JSON on this page.
- 2Open your Heym and navigate to a workflow canvas.
- 3PressCmd+V/Ctrl+V— nodes appear instantly.
- 4Add your API keys in the node config panels and click Run.
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