Patient Appointment Reminder & No-Show Reducer
Scan upcoming appointments daily, draft personalized reminders, and flag high no-show-risk visits for a confirmation call.
The full canvas, before you import it
Click any node to see its config.
Click a node to select it — same as the Heym editor; the panel shows its settings.
8 nodes · Free & source-available
Patient Appointment Reminder & No-Show Reducer
Cut no-shows without adding front-desk work. This template scans an upcoming-appointments sheet each morning, drafts personalized reminder messages with prep instructions, emails the reminder digest to the front desk, and flags high no-show-risk visits for a personal confirmation call.
What this workflow does
- appointmentScan runs every morning
- readUpcomingAppointments reads appointments in the next day or two
- draftReminders writes per-patient reminders and prep notes, and flags repeat no-show risk
- emailReminderDigest sends the reminder pack to the front desk
- noShowRiskCheck branches when the output includes
HIGH_NO_SHOW_RISK - alertCareTeam asks the care team to place a confirmation call for high-risk visits
Use cases
- Clinic and practice appointment reminders
- Reducing no-shows for high-risk or repeat-cancellation patients
- Standardizing pre-visit prep instructions
Setup
Use a sheet with columns such as patientName, email, apptDate, apptTime, provider, visitType, and priorNoShows. Connect Google Sheets, email, and Slack credentials. This is an administrative reminder aid only — it does not provide medical advice, and clinical decisions stay with your care team.
How to import this template
- 1Click Import → Copy JSON on this page.
- 2Open your Heym and navigate to a workflow canvas.
- 3PressCmd+V/Ctrl+V— nodes appear instantly.
- 4Add your API keys in the node config panels and click Run.
Discover more automations
- HealthcareBlood Panel Triage TeamOrchestrator runs a deterministic 12-marker panic-value gate, then fans out three cross-lab sub-agents to interpret labs, push doctor questions, and enumerate differentials.
- HealthcareReferral Intake Priority RouterClassify referral or intake notes, separate urgent administrative follow-ups, and notify the review channel.
- HealthcareInsurance Prior Authorization PrepBuild the documentation checklist and a draft medical-necessity justification for a prior authorization request.
- HealthcarePost-Visit Follow-up DrafterTurn a visit summary into a clear, patient-friendly follow-up message with care reminders and next steps.
- HealthcareCare Coordination Intake RegistrySummarize a non-clinical care coordination request and save the structured intake record to Supabase.
- HealthcareClinical Trial Eligibility Intake AgentScreen patient-submitted trial interest against ClinicalTrials.gov criteria, redact sensitive context, and route qualified leads for coordinator review.
- HealthcareFHIR Lab Result Release QA AgentNormalize inbound FHIR lab observations, check portal-release readiness, and alert care ops when patient-facing wording needs review.
- HealthcareProvider Credentialing Expiry AgentMonitor provider licenses, payer enrollments, and NPI records, then route credentialing expirations before claims or scheduling are blocked.
- HealthcareReferral Leakage Network OptimizerAnalyze specialty referral records, find leakage patterns, and brief provider-network teams on retention opportunities.
- Dev & IT OpsHTML Status PageCheck an upstream service and answer a browser GET with a rendered status page instead of JSON.
- Dev & IT OpsWorkflow Change Audit LogCapture every workflow create, update, and delete on your Heym instance and post a batched summary to Slack.
- Customer SupportHITL Support Reply AgentDraft a customer-facing support response, pause for human approval, then continue with the reviewed reply.