FeaturedDev & IT Ops#Game Development#Players#Live Ops#Discord#Linear#Feedback Triage

Player Feedback to Game Live-Ops Backlog

Turn a Discord player-feedback command into a grounded live-ops triage record, create actionable Linear issues, and reply to the player.

Workflow at a glance

The full canvas, before you import it

Click any node to see its config.

#Game Development#Players#Live Ops#Discord#Linear#Feedback Triage

Click a node to select it — same as the Heym editor; the panel shows its settings.

8 nodes · Free & source-available

Player Feedback to Game Live-Ops Backlog

Connect game communities and development teams with a feedback workflow that does more than sentiment analysis. Players submit a structured Discord slash command, the Agent separates bugs, balance concerns, matchmaking, accessibility, and general feedback, and actionable reports become Linear issues with the original evidence and missing reproduction details.

What this workflow does

  1. PlayerFeedbackCommand receives a signed Discord /feedback interaction
  2. GameFeedbackTriage extracts platform, game version, category, severity, reproduction gaps, a player-facing reply, and a developer brief
  3. IsActionableLiveOpsIssue separates backlog-worthy reports from general community feedback
  4. Actionable reports create a Linear issue and an audit row
  5. General feedback is archived without creating backlog noise
  6. Separate Output nodes send an appropriate Discord follow-up to the player

Use cases

  • Game beta and early-access feedback intake
  • Live-ops bug and balance triage
  • Accessibility and matchmaking issue routing
  • Closing the feedback loop with players

Setup

Create a Discord Trigger credential and register the generated interaction URL for your application's /feedback command. Connect an LLM credential, a Linear credential and team, and a Player Feedback DataTable. Tailor the command options to capture report text, platform, game version, and optional match or session ID. Never promise a fix, disclose internal priority, or invent reproduction steps.

How to import this template

  1. 1Click Import → Copy JSON on this page.
  2. 2Open your Heym and navigate to a workflow canvas.
  3. 3PressCmd+V/Ctrl+V— nodes appear instantly.
  4. 4Add your API keys in the node config panels and click Run.
More workflow templates
View all templates
Heym
incident analysis · production AI
Observed across 100s of AI rollouts

AI workflows don't fail because of prompts.
They fail because of orchestration.

symptom · glue code01
5 tools
Scripts, vector DB, approval bot, tracing, browser runner — none of them talk.
symptom · visibility02
~0%
Observable behavior across the stack. Debugging is guesswork.
with heym · one runtime
1 canvas
Agents, RAG, HITL, MCP, traces & evals. Self-hosted. Observable.
AI-Native RuntimeProduction-Grade
github.com/heymrun/heym