FeaturedEnergy & Utilities#Energy#Field Service#Work Orders#Dispatch#AI Agent

Field Work Order Intake Agent

Turn a crew or customer report into a structured work order with asset, priority, skills and safety notes, save it, and page dispatch for urgent safety issues.

Workflow at a glance

The full canvas, before you import it

Click any node to see its config.

#Energy#Field Service#Work Orders#Dispatch#AI Agent

Click a node to select it β€” same as the Heym editor; the panel shows its settings.

6 nodes Β· Free & source-available

Field Work Order Intake Agent

Field reports arrive as a few rushed sentences. This template turns one into a work order dispatch can schedule: the asset, what is wrong, a priority, the skills and parts the crew needs, and the safety notes they must read first.

What this workflow does

  1. FieldReport asks for the site, who reported it and what they saw
  2. WorkOrderAgent writes the structured work order
  3. SaveWorkOrder stores it in a Data Table
  4. UrgentGate branches on SAFETY_URGENT
  5. PageDispatch posts urgent orders to the dispatch channel
  6. WorkOrderResult returns the work order

Setup

Connect an LLM credential and Slack, and pick the Data Table that holds work orders.

How to import this template

  1. 1Click Import β†’ Copy JSON on this page.
  2. 2Open your Heym and navigate to a workflow canvas.
  3. 3PressCmd+V/Ctrl+Vβ€” nodes appear instantly.
  4. 4Add your API keys in the node config panels and click Run.
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Heym
incident analysis Β· production AI
Observed across 100s of AI rollouts

AI workflows don't fail because of prompts.
They fail because of orchestration.

symptom Β· glue code01
5 tools
Scripts, vector DB, approval bot, tracing, browser runner β€” none of them talk.
symptom Β· visibility02
~0%
Observable behavior across the stack. Debugging is guesswork.
with heym Β· one runtimeβ–²
1 canvas
Agents, RAG, HITL, MCP, traces & evals. Self-hosted. Observable.
AI-Native RuntimeProduction-Grade
github.com/heymrun/heym