Enterprise AI Systems & Solutions

Custom AI Systems for Real Business Operations

We design, build, and operate AI-powered business solutions tailored to your workflows, with custom interfaces, integrations, and human oversight.

Powered by Heym Core, our self-hosted agentic runtime.

  • Custom AI Systems
  • Self-Hosted Infrastructure
  • Human Oversight

Heym Work/Lead intake

Example workflow

Chat

When a lead emails us, save it to the Leads table, draft a reply and ask me before it goes out.

  • Saving the workflow
  • Testing the workflow · attempt 1/5
  • Finishing

Verified

Lead intake

Tested before it was saved.

Run by Heym Core, on your infrastructure

Why Heym Work

From AI Experiments to Real Business Operations

AI becomes valuable when it fits the way your business actually works. Heym Work brings AI-powered workflows, custom interfaces, integrations, and human oversight into one operational experience, powered by Heym Core.

The problem

Generic chatbots and disconnected automation tools work in a demo. In daily operations they don’t fit your processes or systems, teams can’t run them on their own, and IT can’t see what they do.

Very quickly, this leads to:

  • Requests waiting on engineers
  • Agents nobody else can inspect
  • Actions without an approval step
  • Company data in personal AI tools
  • AI experiments that never reach daily work

“Most fail due to brittle workflows, lack of contextual learning, and misalignment with day-to-day operations.”

MIT NANDA, The GenAI Divide: State of AI in Business 2025, on why just 5% of organizations took enterprise AI tools to production.

With Heym Work

  • Built Around Your Business

    We adapt AI systems to your processes, existing tools, and team requirements rather than forcing your operations into a generic workflow.

  • Designed for Everyday Work

    Give business teams practical interfaces to manage tasks, review AI-generated results, and move work forward without interacting with the underlying automation engine.

  • Controlled and Observable

    Run AI-powered processes on your infrastructure with human approval, execution visibility, and evaluation capabilities supported by Heym Core.

Our Solutions

AI Solutions Built Around Your Business

We turn complex business processes into practical AI-powered systems, tailored to your workflows, connected to your tools, and designed for your team.

  • Document & Case Operations

    Automate document processing, information extraction, case management, and review workflows while keeping people involved in important decisions.

    Examples

    • Document review
    • Case intake
    • Information extraction
  • Internal Operations & Approvals

    Connect your existing systems, coordinate multi-step processes, and manage tasks and approvals through tailored AI-powered workflows.

    Examples

    • Process orchestration
    • Internal requests
    • Approval workflows
  • Customer & Revenue Operations

    Help teams manage customer requests, research accounts, and coordinate service and revenue operations with AI-powered workflows.

    Examples

    • Customer operations
    • Account research
    • Support workflows

Starting points, not fixed products: we shape each system around your process. Your team works in Heym Work, and Heym Core runs it underneath.

Worked examples: Knowledge and Policy SystemsHuman-in-the-Loop AI OperationsMulti-Agent Orchestration

What changes

One place for the business. One point of control for IT.

Teams produce their own workflows

No canvas to learn: people describe the work and get a workflow Heym has already tested, then run it from the pages they use every day.

In the example: Sales asked for lead intake in one sentence and got a Verified workflow.

Every run can be inspected

A glass box, not a black box: each run lists its steps, its duration and the instance that ran it. Engineers open the same run in traces, with tokens and cost.

In the example: The Acme Logistics run took 5.1s and ran on worker-2.

Critical steps wait for a person

Agents draft, people decide: approval steps pause a run before an email goes out, a record changes or money moves, and roles decide who may do what.

In the example: The reply waited until someone approved the draft.

Heym Work

Everything a team needs to work with agents.

Heym Work provides the business-facing environment, while our team builds and integrates tailored AI solutions around your specific processes. Teams can also use it on their own: people describe the job, answer a few questions, and work from pages built for them, with Heym Core running the workflows underneath. To evaluate it yourself first, request a Heym Work trial.

Chat

Talk, and Heym builds and tests it.

Describe a job by typing or by voice. Heym asks the few questions it needs, builds the workflow, runs it with sample data and marks it Verified.

Pages

Pages your team works from.

Numbers, tables with status chips, charts and file drops, built by describing them. A row opens its own page for that one record.

Approvals

Every review in one place.

When an agent pauses for a person, the review waits in Activity and on the page. Approve, request changes or reject, and the run continues.

Roles and sign-in

Everyone sees what their role allows.

Owners, Editors and Viewers, with the company sign-in your Heym Core already uses. New members start as Viewers.

One workflow, end to end

A new lead, from the request to the record.

The example above, step by step. The same four steps hold for a contract review, an invoice exception or a student request.

  1. 01 · Heym Work Chat

    The team describes the job

    Someone writes or says what they need. Heym asks the few questions it has, builds the workflow, tests it with sample data and marks it Verified.

  2. 02 · Heym Core

    An agent does the work

    Each new lead starts a run. The agent reads the email, saves the lead and drafts a reply, while Heym Core runs it in the background on your servers.

  3. 03 · Activity · Tasks

    A person decides

    The run pauses before anything goes out. The reviewer reads the draft and approves it, asks for changes or rejects it.

  4. 04 · Activity · Runs

    The result stays on record

    The reply goes out, and the run stays in Activity with every step, its duration and the instance that ran it.

See it in the product

The Heym Work film follows a lead from the first request to a drafted reply. The others install Heym Work, work in its Legal edition and build one flow across Slack, Google Sheets and email.

The business layer powered by Heym Core.

Where AI Systems Become Everyday Work

Heym Work gives your teams a practical interface to run AI-powered processes, review results, manage tasks, and stay in control, without needing to understand the underlying workflows.

All Heym Work videos on YouTube

Editions

Heym Work for your industry or team.

Explore how Heym Work can be adapted to different industries. Each solution is tailored to the workflows, systems, and requirements of your organization.

Six editions for industries and four for the teams every company has: IT, Sales, Marketing and HR. Each edition is a starting point: it opens with pages, tables, workflows and templates for that work, so a team begins with screens it recognizes.

Your infrastructure

Two layers, one database, inside your network.

Heym Work and Heym Core run where you run them: on-premises, in your VPC or air-gapped. When the load grows, add Heym Core instances as workers on the same database. Each run records the instance that ran it.

Your infrastructure

Heym Work

Commercial license

The interface your teams use

Chat·Pages·Approvals·Activity

Every action goes through Heym Core’s access rules

Heym Core

Free, source-available

The runtime that runs and governs every job

Execution·Traces·Evals·Single sign-on·Audit log

Heym Work keeps its own tables in a separate schema of the same database

Self-hosted data storage

Workflows, run history and encrypted credentials, kept in your own database

What leaves your network

  • Model providers and tools you connect

    They receive what your workflows send them. Point models at Ollama or vLLM to keep inference inside your network.

  • heym.run

    Heym Core asks for the newest release. Heym Work sends a daily license report: license ID, installation ID, active users in the last 30 days, total members, runs in the last 24 hours, and versions. Networks without internet access use an offline license.

Heym stores workflow content, inputs, outputs, run history and credentials only in your database.

One container and a license key

Already running Heym Core? Heym Work is set up in three steps.

  1. 1

    Start Heym Work

    One container starts next to your Heym Core, on the same database, with the industry edition your team works in.

  2. 2

    Connect Heym Core

    A Heym Core admin opens Settings, Heym Work, enters Heym Work’s address and generates a key.

  3. 3

    Run the setup

    Enter the license key, connect Heym Core with its address and the key, and sign in as an Owner. Home opens, ready for the team.

Controls

What your security team will check, and where it lives.

Most of these controls are part of Heym Core, which is free to self-host. Heym Work builds on them: people sign in through Heym Core, and every action Heym Work takes passes Heym Core’s access rules.

Roles in Heym Work

Owner, Editor and Viewer. New members start as Viewers.

What each Heym Work role can do
RolesViewerEditorOwner
Open pages and run workflows
Answer their own reviews
Build workflows and widgets
Manage credentials and traces
Manage the license and updates

An audit line for every privileged action

Always on. Secrets never reach a line, and the trail goes where your logs already go.

[winston.audit] action=auth.login outcome=successactor_email=dana@acme.example

[winston.audit] action=credential.update outcome=successtarget_name="CRM" config_changed=true

[winston.audit] action=work_integration.key_rotate outcome=successactor_email=it@acme.example

[winston.audit] action=auth.token_refresh outcome=deniedreason=refresh_token_replayed_or_revoked

Company sign-in
Heym Core
Single sign-on with any OpenID Connect provider, set up from one issuer URL. Password sign-in can be switched off.
Single sign-on guide
Permissions and credentials
Heym Core
Team permissions, and shared credentials referenced by name so people use a secret without seeing it.
Teams and permissions
Approvals
Heym Core, answered in Heym Work
Human review steps pause a run until a person approves it, asks for changes or rejects it.
Human-in-the-loop reference
Audit trail
Heym Core
Every privileged action with its actor, target and outcome, streamed with your container logs to your SIEM.
Audit logging reference
Evaluations
Heym Core
Eval suites score an agent workflow across models, so a prompt change is measured before the team relies on it.
Evals guide
Code you can read
Heym Core
Heym Core’s source is public, so a security review reads the runtime itself instead of a questionnaire.
Heym on GitHub

Production Pilot

From Business Challenge to Working AI Solution

A production pilot is a focused first step toward a custom AI solution, allowing both teams to validate the approach before committing to a broader implementation. Together we select a high-value workflow, build a tailored solution, integrate the necessary systems, and validate the results. The pilot is optional: when the scope is already clear, we can go straight to implementation.

A defined scope, clear success criteria, and a practical path to production.

  1. 01

    Discover

    Understand your existing workflow, business challenges, systems, and success criteria.

  2. 02

    Build

    Develop a working AI-powered solution with relevant integrations, tailored interfaces, and human oversight.

  3. 03

    Validate

    Test the solution with your team, evaluate results against agreed criteria, and identify improvements.

  4. 04

    Plan the Rollout

    Define the next steps for production deployment, operational ownership, and ongoing support.

Pilot Deliverables

  • A working AI solution for one agreed business workflow
  • Relevant integrations and a tailored user experience, as defined in the project scope
  • Human review and operational controls where required
  • Evaluation results against agreed success criteria
  • A recommended production rollout and support plan

How we work together

  • Scope, milestones, timeline, deliverables, and pricing are agreed before implementation.
  • A hands-on engineering engagement: your team works directly with ours, and Heym Core runs the solution underneath.
  • Production rollout is a separate decision after validation. A successful pilot can lead to production deployment and ongoing support.

Custom Development & Services

AI Solutions Built for Your Business. Supported Beyond Delivery.

We design and implement custom AI systems around your business processes, from tailored workflows and interfaces to integrations with your existing tools. Powered by Heym Core and supported by our engineering team.

Custom AI Solutions & Integrations

Your business requirements, our engineering expertise. We build tailored AI systems, operational interfaces, and integrations designed for real-world workflows.

  • Deployment & Setup

    Deploy Heym Core and Heym Work on your infrastructure, working with your IT team or ours.

  • Ongoing Support & Improvement

    Maintenance, troubleshooting, updates, and further development under an agreed support arrangement.

  • Training & Handover

    Help your teams adopt and manage the solution through practical onboarding, documentation, and knowledge transfer.

Services are scoped and quoted separately from seats. See pricing

Questions from security and platform reviews

Each answer names the mechanism behind it.

Still have a question?

Ask us about your setup, your security review or your rollout. A person from our team replies.

Talk to our team

or write to enterprise@heym.run

See it on a process your team runs today.

Book a demo, request a Heym Work trial or plan a production pilot. Tell us which process you have in mind, and we tailor the conversation to it.

I’m interested in

See What’s Possible

Meet with our team to explore your business challenges, see relevant examples, and discuss how Heym Work could fit your operations.

  • Personalized walkthrough
  • Relevant solution examples
  • Discussion of next steps
We'll reply within one business day. No spam, ever.

Prefer email? Write to enterprise@heym.run.

Further reading