Commercial licensing, professional support, and deployment services for the Heym platform.
Overview
Heym is free to use and self-host under its source-available license. For organizations that need commercial licensing, production-grade deployment assistance, or dedicated support, the Enterprise plan provides hands-on services from the Heym team.
| Service | Description |
|---|---|
| Production Agent Support | Architecture reviews, agent and workflow design guidance, and hands-on help taking agents to production |
| Tool Training | Onboarding sessions and training for your team covering the workflow editor, AI nodes, agents, and integrations |
| Heym Q&A | Direct access to the Heym engineering team for platform questions, best practices, and troubleshooting |
| Kubernetes Deployment | Assistance with multi-worker-node setups, sidecar containers, scaling strategies, and cluster configuration |
| Solution Consulting | Custom solution design for your specific use case, including integration planning and architecture recommendations |
| Priority Support & SLA | Guaranteed response times and priority issue resolution |
| Custom Development | Feature development and modifications tailored to your organization's requirements |
Heym Work
Heym Work is the interface for business teams that runs on top of Heym. People describe a job, answer a few questions and get a tested workflow, work from pages built for them, and answer reviews, with single sign-on, Owner, Editor and Viewer roles, and a name on every run. It runs next to your Heym with its own license; connect it in Settings → Heym Work. Learn more and request a trial at heym.run/enterprise.
Production Agent Support
The Heym team helps you design, build, and harden agents and workflows for your business processes. This includes reviewing your requirements, recommending node configurations, and making sure your workflows follow best practices for reliability, observability, and governance.
Support covers all node types including LLM, Agent, HTTP, and Cron triggers — as well as advanced patterns like multi-agent orchestration, Human-in-the-Loop checkpoints, and parallel execution across branches.
Tool Training
Hands-on training sessions tailored to your team's skill level and use cases:
- Workflow editor and canvas features
- AI-powered nodes: LLM, Agent, RAG
- Agent architecture and multi-agent orchestration
- Credentials management and third-party integrations
- Triggers, webhooks, and scheduling with Cron
- Expression DSL and global variables
- Teams collaboration and credentials sharing
- Portal deployment for customer-facing chat interfaces
- Traces and Evals for AI workflow observability
Kubernetes Deployment
The Running & Deployment guide covers Docker Compose for single-server production setups. The Kubernetes Deployment guide covers manifests, Helm, storage, network policies, and workers. Enterprise customers receive assistance with production Kubernetes deployments for high availability and horizontal scaling:
- Multiple worker nodes — Distributing Heym backend workers across multiple Kubernetes nodes for redundancy and load balancing
- Sidecar containers — Configuring sidecar patterns for log collection, monitoring agents, service meshes (Istio, Linkerd), and secret injection (Vault)
- Resource planning — CPU and memory requests/limits, pod disruption budgets, and horizontal pod autoscaling policies
- Networking — Ingress controller configuration, TLS termination, and internal service communication between backend, frontend, and database pods
- Persistent storage — Database and vector store volume provisioning with appropriate StorageClass and backup strategies
- Monitoring — Integration with Prometheus, Grafana, or your existing observability stack for container metrics, logs, and alerts
Solution Consulting
Every organization runs agents against different systems and constraints. The Heym team provides consulting to help you:
- Evaluate whether Heym fits your specific use case
- Design end-to-end agent and workflow architectures
- Plan integrations with your existing infrastructure and third-party services
- Debug complex workflows and resolve production issues
- Migrate existing workflows from tools such as n8n, Zapier, or Make.com
Contact
Reach the enterprise team at enterprise@heym.run for licensing inquiries, pricing, or to schedule an introductory call.
Related
- Running & Deployment — Production deployment with Docker Compose
- Security — Platform security practices and configuration
- Parallel Execution — Multi-worker execution model
- Teams — Team collaboration and resource sharing
- Full Feature Set — Complete overview of Heym capabilities
- Heym Work: the interface for business teams, and how to connect it